Contact Us

We'd Love to Hear From You

Whether you have a question about your order, need help with sizing, delivery, or a return, or simply want to know more about our products — our team is here and happy to help.

Get in Touch

Email: support@worldofclogsau.store

Phone: +61 2 9047 3816

Website: worldofclogsau.store

Our support team is available Monday to Friday, 9:00 AM – 5:00 PM (AEST). We aim to respond to all enquiries within 1–2 business days.

If you're contacting us about an existing order, please include your order number for faster assistance.

Our Operations

World Of Clogs Australia operates through an international business, supplier, and fulfillment network.

We maintain operations in Australia and have a physical operation in the United States, from which products may be dispatched directly to customers.

We also work with suppliers and fulfillment partners in China who may dispatch products directly to our customers.

Depending on product availability, inventory location, destination, logistics, carrier availability, and operational requirements, an order may therefore be dispatched from Australia, from our physical operation in the United States, or directly from our suppliers and fulfillment partners in China.

Our Locations

Australia Office / Fulfillment Location:

182 Pitt St

Sydney NSW 2000

Australia

United States Physical Operation:

30 N Gould St, Ste N

Sheridan, WY 82801

United States

China Supplier / Fulfillment Location:

Hangzhou Hengxin Technology Co., Ltd.

Building 1, No. 956, Dangwan Town

Xiaoshan District, Hangzhou

Zhejiang 310000

China

Important Return Address Notice

The locations listed above are business, operational, supplier, or fulfillment locations and are not automatically return addresses.

If you need to return a product, please contact support@worldofclogsau.store before sending anything. Our team will provide the appropriate return instructions.

Before You Write

You might find an instant answer in one of our policy pages:

Shipping Policy — delivery timeframes, tracking, fulfillment, and Express Shipping

Refund & Return Policy — how to return an item or request a refund